Frequently Asked Questions

-Will therapy help me?

Yes! Therapy is helpful for a wide range of challenges, including anxiety, depression, and relationship issues, but can even be useful for everyday stress.

-How does Telehealth work?

I’ll send you a HIPAA secure link and you click on it to begin the video session.

-What are some benefits of Telehealth?

Some benefits include convenience, time saving, and added flexibility.

-What are some risks of Telehealth?

There are some possible technical difficulties (which we will troubleshoot together) and while I can control confidentiality on my end, I cannot on your end, so it’s important to be mindful of location of session.

-Are there any benefits of not billing my insurance for therapy?

Yes! There is added confidentiality for your treatment and insurance cannot dictate treatment if they aren’t paying for it. The flexibility of not having a diagnosis label or the diagnosis being on your medical record.

-What forms of payment do you take?

Any credit and debit cards as well as HSA/FSA. I also provide superbills upon request.

-What is a superbill?

A superbill is a detailed receipt which you can provide to your insurance company for reimbursement for claims paid out of pocket.

-What states are you licensed in?

I’m currently licensed in Nebraska, Iowa, and Vermont.

-How can I get started with you?

You can complete the form on the contact page, you can email me at mrobertstherapy1@gmail.com or call at 515-523-5104.

*Please ask additional questions.